Nursing home · Mooresville, NC · Iredell County
Glenwood Health & Rehabilitation
550 Glenwood Drive, Mooresville, NC 28115 · (704) 664-7494 · 23.7 miles from uptown Charlotte
- Overall rating
- 1 of 5 stars
- Beds
- 130
- Ownership
- For profit - Individual
- Takes
- Medicare and Medicaid
- Operator group
- Not part of a chain
Federal data: Medicare's October 2026 release. North Carolina records checked Nov 2, 2026.
At a glance
Compared with all 419 North Carolina nursing homes that take Medicare or Medicaid. "Worse than most" means among the worst quarter of North Carolina homes on that measure; "better than most", the best quarter.
Overall star rating
Worse than most
1 of 5 stars
Medicare's summary of inspections, staffing and quality.
Serious inspection findings
Worse than most
5 findings of harm or jeopardy in 3 years
Grades G to L: a resident was hurt, or was in immediate danger.
Nurse staffing
Worse than most
3.34 hours per resident a day
All nursing staff, adjusted for how much care residents need.
Staff turnover
About typical
57% of nursing staff left in a year
High turnover means residents see unfamiliar staff.
Federal fines
Worse than most
$201,886 in 3 years
Fines follow the most serious or repeated problems.
Inspections
Every federal health inspection finding since November 2023. Inspectors grade each problem with an official letter, A to L. We show the letter and say in plain words what it means.
4
Immediate jeopardy (J–L)
1
Residents were harmed (G–I)
33
Risk of harm (D–F)
0
Minimal risk (A–C)
Every finding of harm or immediate jeopardy
| Date | What inspectors found | Official grade | Fixed? |
|---|---|---|---|
| Apr 8, 2025Complaint investigation | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F 0580 | Grade JImmediate jeopardy | Reported fixed May 15, 2025 |
| Apr 8, 2025Complaint investigation | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F 0684 | Grade JImmediate jeopardy | Reported fixed May 15, 2025 |
| Apr 8, 2025Complaint investigation | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F 0600 | Grade GResidents were harmed | Reported fixed May 15, 2025 |
| Feb 1, 2024Complaint investigation | Protect each resident from the wrongful use of the resident's belongings or money. F 0602 | Grade JImmediate jeopardy | Reported fixed Mar 5, 2024 |
| Feb 1, 2024Routine inspection | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F 0607 | Grade KImmediate jeopardy | Reported fixed Mar 5, 2024 |
Show the 33 other findings (risk of harm)
| Date | What inspectors found | Grade | Fixed? |
|---|---|---|---|
| Jul 27, 2026Fire safety · routine inspection | Meet requirements for the installation and maintenance of electrical systems. K 0911 | DRisk of harm | Reported fixed Sep 16, 2026 |
| Jul 27, 2026Complaint investigation | Ensure medication error rates are not 5 percent or greater. F 0759 | DRisk of harm | Reported fixed Jul 28, 2026 |
| Jul 27, 2026Fire safety · routine inspection | Ensure equipment listed for use in oxygen-enriched atmospheres are correctly labeled. K 0928 | DRisk of harm | Reported fixed Sep 16, 2026 |
| Jul 27, 2026Fire safety · routine inspection | Properly install and monitor supervisory attachments on automatic sprinkler systems. K 0352 | DRisk of harm | Reported fixed Sep 16, 2026 |
| Jul 27, 2026Routine inspection | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F 0805 | DRisk of harm | Reported fixed Jul 28, 2026 |
| Jul 27, 2026Routine inspection | Ensure that residents are free from significant medication errors. F 0760 | DRisk of harm | Reported fixed Jul 28, 2026 |
| Jul 27, 2026Routine inspection | PASARR screening for Mental disorders or Intellectual Disabilities F 0645 | DRisk of harm | Reported fixed Jul 28, 2026 |
| May 15, 2025Routine inspection | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F 0644 | DRisk of harm | Reported fixed May 17, 2025 |
| May 15, 2025Routine inspection | Provide and implement an infection prevention and control program. F 0880 | DRisk of harm | Reported fixed May 17, 2025 |
| May 15, 2025Routine inspection | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 0812 | FRisk of harm | Reported fixed May 17, 2025 |
| May 15, 2025Routine inspection | Provide safe and appropriate respiratory care for a resident when needed. F 0695 | DRisk of harm | Reported fixed May 17, 2025 |
| May 15, 2025Routine inspection | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F 0690 | DRisk of harm | Reported fixed May 17, 2025 |
| May 15, 2025Fire safety · routine inspection | Meet requirements for the installation and maintenance of electrical systems. K 0911 | DRisk of harm | Reported fixed Jun 26, 2025 |
| Feb 1, 2024Routine inspection | Ensure medication error rates are not 5 percent or greater. F 0759 | DRisk of harm | Reported fixed Mar 5, 2024 |
| Feb 1, 2024Routine inspection | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F 0688 | DRisk of harm | Reported fixed Mar 5, 2024 |
| Feb 1, 2024Complaint investigation | Provide care and assistance to perform activities of daily living for any resident who is unable. F 0677 | DRisk of harm | Reported fixed Mar 5, 2024 |
| Feb 1, 2024Routine inspection | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. F 0661 | DRisk of harm | Reported fixed Mar 5, 2024 |
| Feb 1, 2024Routine inspection | Ensure each resident receives an accurate assessment. F 0641 | DRisk of harm | Reported fixed Mar 5, 2024 |
| Feb 1, 2024Routine inspection | Allow residents to self-administer drugs if determined clinically appropriate. F 0554 | DRisk of harm | Reported fixed Mar 5, 2024 |
| Feb 1, 2024Complaint investigation | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F 0550 | DRisk of harm | Reported fixed Mar 5, 2024 |
| Feb 1, 2024Routine inspection | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F 0867 | ERisk of harm | Reported fixed Mar 5, 2024 |
| Feb 1, 2024Complaint investigation | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F 0804 | ERisk of harm | Reported fixed Mar 5, 2024 |
| Feb 1, 2024Routine inspection | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F 0761 | ERisk of harm | Reported fixed Mar 5, 2024 |
| Feb 1, 2024Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | ERisk of harm | Reported fixed Mar 5, 2024 |
| Feb 1, 2024Routine inspection | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F 0801 | FRisk of harm | Reported fixed Mar 5, 2024 |
| Feb 1, 2024Routine inspection | Develop and implement policies and procedures for flu and pneumonia vaccinations. F 0883 | DRisk of harm | Reported fixed Mar 5, 2024 |
| Feb 1, 2024Routine inspection | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F 0887 | DRisk of harm | Reported fixed Mar 5, 2024 |
| Feb 1, 2024Fire safety · routine inspection | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. K 0223 | DRisk of harm | Reported fixed Mar 29, 2024 |
| Feb 1, 2024Fire safety · routine inspection | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. K 0321 | DRisk of harm | Reported fixed Mar 29, 2024 |
| Feb 1, 2024Fire safety · routine inspection | Install smoke barrier doors that can resist smoke for at least 20 minutes. K 0374 | DRisk of harm | Reported fixed Mar 29, 2024 |
| Feb 1, 2024Fire safety · routine inspection | Have generator or other power source capable of supplying service within 10 seconds. K 0918 | DRisk of harm | Reported fixed Mar 29, 2024 |
| Feb 1, 2024Fire safety · routine inspection | Have proper medical gas storage and administration areas. K 0923 | DRisk of harm | Reported fixed Mar 29, 2024 |
| Feb 1, 2024Routine inspection | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F 0842 | DRisk of harm | Reported fixed Mar 5, 2024 |
North Carolina's own inspections
NC's inspectors have posted 1 report newer than the federal data: Sep 18, 2026. They are not in Care Compare yet.
Penalties
- Apr 8, 2025 · Federal fine$105,195
- Feb 1, 2024 · Federal fine$96,691
- Feb 1, 2024 · Payment denial: Medicare and Medicaid stopped paying for new admissions from Mar 2, 2024 (3 days)
Federal fines follow the most serious or repeated problems. A payment denial stops Medicare and Medicaid paying for new admissions — in practice, a pause on new admissions; residents already there are not affected by it.
Staffing
| Hours of care per resident a day | This home | NC avg |
|---|---|---|
| All nursing staff, adjusted for residents' needs · below most homes | 3.34 | 3.99 |
| Registered nurses | 0.58 | 0.62 |
| Nurse aides (most hands-on care) | 1.97 | 2.37 |
| All nursing staff on weekends | 2.94 | 3.40 |
From payroll records the home must submit to CMS.
Quality of care
Long-stay residents, 2025 Q3 to 2026 Q2. Lower is better for every measure shown.
Falls with a major injury
4.0% vs 3.5% at nearby NC homes
Pressure sores (bedsores)
3.5% vs 4.8% at nearby NC homes
Given antipsychotic medicine
16.7% vs 12.3% at nearby NC homes
Higher than most nearby homes
Urinary tract infection
0.6% vs 1.6% at nearby NC homes
Lost too much weight
3.0% vs 6.7% at nearby NC homes
Catheter left in the bladder
0.0% vs 0.4% at nearby NC homes
What it costs
NC Medicaid paid this home $314.40 a day (about $9,558 a month) for a resident on Medicaid, effective Jan 1, 2024 — the newest rate NC Medicaid has published. The typical nursing home near Charlotte was paid $322.34 a day.
This is what Medicaid pays, not what the home charges.
No public record lists private-pay prices or whether a bed is free today. Call the home and ask about both.
Who owns and runs it
North Carolina licence holder: Glenwood SNF Operations LLC.
What you can do
Questions to ask on a tour, from this record
- Inspectors found immediate jeopardy on Apr 8, 2025 (Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident). What changed afterwards, and who is responsible for it now?
- The home was penalised on Apr 8, 2025. What was the problem, and is it fixed?
- May I see your most recent inspection report? (Nursing homes must keep it where residents and visitors can read it.)
- How many residents does each nurse aide care for on day, evening and night shifts?
If your family member already lives here
A record like this is a reason to watch closely and ask questions, not necessarily to move — moving a frail person carries risks of its own. Raise concerns with the director of nursing first, in writing if serious. If that doesn't resolve them, call the free Long-Term Care Ombudsman (Centralina, (800) 508-5777) or file a complaint with the state (NC DHSR, 1-800-624-3004, weekdays). If someone is in danger now, call 911.
Sources and limits
From Medicare's Care Compare data (inspections, penalties, payroll-based staffing, quality measures and ownership), North Carolina DHSR licence lists and inspection reports, and NC Medicaid rate files. North Carolina homes are compared only with other North Carolina homes, never across states. Check this home on Medicare Care Compare.
What this page can't tell you: price, whether a bed is free, or what daily life is like — food, activities, kindness. No public record measures those. Visit more than once, at different times of day. Spotted an error? Tell us.