Nursing home · Matthews, NC · Mecklenburg County
Royal Park Rehabilitation & Health Center
2700 Roal Commons Lane, Matthews, NC 28105 · (704) 849-6990 · 11.5 miles from uptown Charlotte
- Overall rating
- 3 of 5 stars
- Beds
- 169
- Ownership
- For profit - Limited Liability company
- Takes
- Medicare and Medicaid
- Operator group
- Liberty Senior Living
Federal data: Medicare's October 2026 release. North Carolina records checked Nov 2, 2026.
At a glance
Compared with all 419 North Carolina nursing homes that take Medicare or Medicaid. "Worse than most" means among the worst quarter of North Carolina homes on that measure; "better than most", the best quarter.
Overall star rating
About typical
3 of 5 stars
Medicare's summary of inspections, staffing and quality.
Serious inspection findings
Worse than most
4 findings of harm or jeopardy in 3 years
Grades G to L: a resident was hurt, or was in immediate danger.
Nurse staffing
About typical
3.48 hours per resident a day
All nursing staff, adjusted for how much care residents need.
Staff turnover
About typical
47% of nursing staff left in a year
High turnover means residents see unfamiliar staff.
Federal fines
About typical
$39,811 in 3 years
Fines follow the most serious or repeated problems.
Inspections
Every federal health inspection finding since November 2023. Inspectors grade each problem with an official letter, A to L. We show the letter and say in plain words what it means.
1
Immediate jeopardy (J–L)
3
Residents were harmed (G–I)
15
Risk of harm (D–F)
1
Minimal risk (A–C)
Every finding of harm or immediate jeopardy
| Date | What inspectors found | Official grade | Fixed? |
|---|---|---|---|
| Dec 5, 2025Complaint investigation | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F 0690 | Grade GResidents were harmed | Reported fixed Dec 16, 2025 |
| Mar 25, 2024Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | Grade JImmediate jeopardy | Reported fixed Feb 17, 2024 |
| Mar 25, 2024Complaint investigation | Provide activities to meet all resident's needs. F 0679 | Grade HResidents were harmed | Reported fixed Apr 11, 2024 |
| Mar 25, 2024Complaint investigation | Provide appropriate foot care. F 0687 | Grade GResidents were harmed | Reported fixed Apr 11, 2024 |
Show the 16 other findings (minimal risk or risk of harm)
| Date | What inspectors found | Grade | Fixed? |
|---|---|---|---|
| Dec 5, 2025Complaint investigation | Ensure medication error rates are not 5 percent or greater. F 0759 | DRisk of harm | Reported fixed Dec 16, 2025 |
| Dec 5, 2025Routine inspection | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 0812 | ERisk of harm | Reported fixed Dec 16, 2025 |
| Dec 5, 2025Routine inspection | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F 0693 | DRisk of harm | Reported fixed Dec 16, 2025 |
| Dec 5, 2025Complaint investigation | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F 0804 | ERisk of harm | Reported fixed Dec 16, 2025 |
| Dec 5, 2025Routine inspection | Ensure each resident receives an accurate assessment. F 0641 | BMinimal risk | Reported fixed Dec 16, 2025 |
| Dec 5, 2025Complaint investigation | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F 0806 | DRisk of harm | Reported fixed Dec 16, 2025 |
| Dec 5, 2025Complaint investigation | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F 0755 | ERisk of harm | Reported fixed Dec 16, 2025 |
| Aug 8, 2024Fire safety · routine inspection | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. K 0521 | DRisk of harm | Reported fixed Oct 21, 2024 |
| Aug 8, 2024Routine inspection | Provide and implement an infection prevention and control program. F 0880 | DRisk of harm | Reported fixed Aug 13, 2024 |
| Aug 8, 2024Fire safety · routine inspection | Have generator or other power source capable of supplying service within 10 seconds. K 0918 | DRisk of harm | Reported fixed Oct 21, 2024 |
| Aug 8, 2024Routine inspection | Allow residents to self-administer drugs if determined clinically appropriate. F 0554 | DRisk of harm | Reported fixed Aug 13, 2024 |
| Jun 7, 2024Complaint investigation | Protect each resident from the wrongful use of the resident's belongings or money. F 0602 | DRisk of harm | Reported fixed Dec 2, 2023 |
| Mar 25, 2024Complaint investigation | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F 0804 | ERisk of harm | Reported fixed Apr 11, 2024 |
| Mar 25, 2024Complaint investigation | Provide special eating equipment and utensils for residents who need them and appropriate assistance. F 0810 | DRisk of harm | Reported fixed Apr 11, 2024 |
| Mar 25, 2024Complaint investigation | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F 0656 | DRisk of harm | Reported fixed Apr 11, 2024 |
| Mar 25, 2024Complaint investigation | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F 0867 | ERisk of harm | Reported fixed Apr 11, 2024 |
North Carolina's own inspections
NC's inspectors have posted 1 report newer than the federal data: Jan 13, 2026. They are not in Care Compare yet.
Penalties
- Dec 5, 2025 · Federal fine$23,010
- Mar 25, 2024 · Federal fine$16,801
Federal fines follow the most serious or repeated problems. A payment denial stops Medicare and Medicaid paying for new admissions — in practice, a pause on new admissions; residents already there are not affected by it.
Staffing
| Hours of care per resident a day | This home | NC avg |
|---|---|---|
| All nursing staff, adjusted for residents' needs | 3.48 | 3.99 |
| Registered nurses | 0.34 | 0.62 |
| Nurse aides (most hands-on care) | 2.10 | 2.37 |
| All nursing staff on weekends | 3.07 | 3.40 |
From payroll records the home must submit to CMS.
Quality of care
Long-stay residents, 2025 Q3 to 2026 Q2. Lower is better for every measure shown.
Falls with a major injury
2.3% vs 3.5% at nearby NC homes
Pressure sores (bedsores)
2.8% vs 4.8% at nearby NC homes
Given antipsychotic medicine
6.1% vs 12.3% at nearby NC homes
Urinary tract infection
3.0% vs 1.6% at nearby NC homes
Higher than most nearby homes
Lost too much weight
6.6% vs 6.7% at nearby NC homes
Catheter left in the bladder
0.3% vs 0.4% at nearby NC homes
What it costs
NC Medicaid paid this home $318.78 a day (about $9,691 a month) for a resident on Medicaid, effective Jan 1, 2024 — the newest rate NC Medicaid has published. The typical nursing home near Charlotte was paid $322.34 a day.
This is what Medicaid pays, not what the home charges.
No public record lists private-pay prices or whether a bed is free today. Call the home and ask about both.
Who owns and runs it
Operator group (as Medicare groups it): Liberty Senior Living, 37 homes nationally, averaging 2.9 stars.
Direct owners on Medicare's records: Long Term Care Management Services LLC (100%).
Operational or managerial control: Wilson, Jeffrey, McNeill, Ronald, McNeill, John, James, Nicola.
The newest owner on the record was added in December 2025.
North Carolina licence holder: Liberty Commons Nsg & Rehab of Matthews LLC.
Same chain nearby: Briar Creek Health Center, Pavilion Health Center at Brightmore.
What you can do
Questions to ask on a tour, from this record
- Inspectors found residents were harmed on Dec 5, 2025 (Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections). What changed afterwards, and who is responsible for it now?
- The home was penalised on Dec 5, 2025. What was the problem, and is it fixed?
- The ownership changed recently. What has the new owner changed — staff, management, services?
- May I see your most recent inspection report? (Nursing homes must keep it where residents and visitors can read it.)
- How many residents does each nurse aide care for on day, evening and night shifts?
If your family member already lives here
A record like this is a reason to watch closely and ask questions, not necessarily to move — moving a frail person carries risks of its own. Raise concerns with the director of nursing first, in writing if serious. If that doesn't resolve them, call the free Long-Term Care Ombudsman (Centralina, (800) 508-5777) or file a complaint with the state (NC DHSR, 1-800-624-3004, weekdays). If someone is in danger now, call 911.
Sources and limits
From Medicare's Care Compare data (inspections, penalties, payroll-based staffing, quality measures and ownership), North Carolina DHSR licence lists and inspection reports, and NC Medicaid rate files. North Carolina homes are compared only with other North Carolina homes, never across states. Check this home on Medicare Care Compare.
What this page can't tell you: price, whether a bed is free, or what daily life is like — food, activities, kindness. No public record measures those. Visit more than once, at different times of day. Spotted an error? Tell us.