Nursing home · Concord, NC · Cabarrus County
Copperfield Health & Rehabilitation
515 Lake Concord Road NE, Concord, NC 28025 · (704) 784-4494 · 20.3 miles from uptown Charlotte
- Overall rating
- 1 of 5 stars
- Beds
- 120
- Ownership
- For profit - Corporation
- Takes
- Medicare and Medicaid
- Operator group
- Not part of a chain
- Medicare flag
- Cited for abuse in the past year or two
Federal data: Medicare's October 2026 release. North Carolina records checked Nov 2, 2026.
At a glance
Compared with all 419 North Carolina nursing homes that take Medicare or Medicaid. "Worse than most" means among the worst quarter of North Carolina homes on that measure; "better than most", the best quarter.
Overall star rating
Worse than most
1 of 5 stars
Medicare's summary of inspections, staffing and quality.
Serious inspection findings
Worse than most
4 findings of harm or jeopardy in 3 years
Grades G to L: a resident was hurt, or was in immediate danger.
Nurse staffing
Worse than most
2.98 hours per resident a day
All nursing staff, adjusted for how much care residents need.
Staff turnover
About typical
56% of nursing staff left in a year
High turnover means residents see unfamiliar staff.
Federal fines
Worse than most
$73,983 in 3 years
Fines follow the most serious or repeated problems.
Inspections
Every federal health inspection finding since November 2023. Inspectors grade each problem with an official letter, A to L. We show the letter and say in plain words what it means.
3
Immediate jeopardy (J–L)
1
Residents were harmed (G–I)
14
Risk of harm (D–F)
1
Minimal risk (A–C)
Every finding of harm or immediate jeopardy
| Date | What inspectors found | Official grade | Fixed? |
|---|---|---|---|
| Feb 27, 2026Complaint investigation | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F 0600 | Grade GResidents were harmed | Reported fixed Feb 28, 2026 |
| Dec 11, 2024Routine inspection | Keep residents' personal and medical records private and confidential. F 0583 | Grade JImmediate jeopardy | Reported fixed Dec 11, 2024 |
| Dec 11, 2024Complaint investigation | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F 0600 | Grade JImmediate jeopardy | Reported fixed Dec 11, 2024 |
| Dec 11, 2024Routine inspection | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F 0607 | Grade JImmediate jeopardy | Reported fixed Dec 11, 2024 |
Show the 15 other findings (minimal risk or risk of harm)
| Date | What inspectors found | Grade | Fixed? |
|---|---|---|---|
| Feb 27, 2026Fire safety · routine inspection | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. K 0741 | DRisk of harm | Reported fixed Jul 1, 2026 |
| Feb 27, 2026Fire safety · routine inspection | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. K 0521 | DRisk of harm | Reported fixed Jul 1, 2026 |
| Feb 27, 2026Fire safety · routine inspection | Inspect, test, and maintain automatic sprinkler systems. K 0353 | DRisk of harm | Reported fixed Jul 1, 2026 |
| Feb 27, 2026Fire safety · routine inspection | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. K 0321 | DRisk of harm | Reported fixed Jul 1, 2026 |
| Feb 27, 2026Routine inspection | Provide safe and appropriate respiratory care for a resident when needed. F 0695 | DRisk of harm | Reported fixed Feb 28, 2026 |
| Feb 27, 2026Complaint investigation | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 0812 | ERisk of harm | Reported fixed Feb 28, 2026 |
| Feb 27, 2026Complaint investigation | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F 0803 | ERisk of harm | Reported fixed Feb 28, 2026 |
| Dec 11, 2024Complaint investigation | Protect each resident from the wrongful use of the resident's belongings or money. F 0602 | DRisk of harm | Reported fixed Apr 8, 2024 |
| Dec 11, 2024Fire safety · routine inspection | Use approved construction type or materials. K 0161 | DRisk of harm | Reported fixed Feb 6, 2025 |
| Dec 11, 2024Routine inspection | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F 0623 | BMinimal risk | Reported fixed Dec 20, 2024 |
| Dec 11, 2024Routine inspection | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F 0761 | DRisk of harm | Reported fixed Dec 20, 2024 |
| Dec 11, 2024Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | DRisk of harm | Reported fixed Dec 20, 2024 |
| Dec 11, 2024Complaint investigation | Provide care and assistance to perform activities of daily living for any resident who is unable. F 0677 | DRisk of harm | Reported fixed Dec 20, 2024 |
| Dec 11, 2024Fire safety · routine inspection | Have generator or other power source capable of supplying service within 10 seconds. K 0918 | DRisk of harm | Reported fixed Feb 6, 2025 |
| Dec 11, 2024Fire safety · routine inspection | Ensure electrical receptacles or cover plates have distinctive color or marking. K 0917 | DRisk of harm | Reported fixed Feb 6, 2025 |
North Carolina's own inspections
NC's inspectors have posted 1 report newer than the federal data: Mar 24, 2026. They are not in Care Compare yet.
Penalties
- Feb 27, 2026 · Federal fine$29,201
- Dec 11, 2024 · Federal fine$44,782
Federal fines follow the most serious or repeated problems. A payment denial stops Medicare and Medicaid paying for new admissions — in practice, a pause on new admissions; residents already there are not affected by it.
Staffing
| Hours of care per resident a day | This home | NC avg |
|---|---|---|
| All nursing staff, adjusted for residents' needs · below most homes | 2.98 | 3.99 |
| Registered nurses | 0.44 | 0.62 |
| Nurse aides (most hands-on care) | 2.03 | 2.37 |
| All nursing staff on weekends | 3.01 | 3.40 |
From payroll records the home must submit to CMS.
Quality of care
Long-stay residents, 2025 Q3 to 2026 Q2. Lower is better for every measure shown.
Falls with a major injury
4.5% vs 3.5% at nearby NC homes
Pressure sores (bedsores)
2.4% vs 4.8% at nearby NC homes
Given antipsychotic medicine
21.0% vs 12.3% at nearby NC homes
Higher than most nearby homes
Urinary tract infection
2.0% vs 1.6% at nearby NC homes
Lost too much weight
7.4% vs 6.7% at nearby NC homes
Catheter left in the bladder
0.5% vs 0.4% at nearby NC homes
What it costs
NC Medicaid paid this home $304.75 a day (about $9,264 a month) for a resident on Medicaid, effective Jan 1, 2024 — the newest rate NC Medicaid has published. The typical nursing home near Charlotte was paid $322.34 a day.
This is what Medicaid pays, not what the home charges.
No public record lists private-pay prices or whether a bed is free today. Call the home and ask about both.
Who owns and runs it
North Carolina licence holder: Copperfield SNF Operations LLC.
What you can do
Questions to ask on a tour, from this record
- Inspectors found residents were harmed on Feb 27, 2026 (Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody). What changed afterwards, and who is responsible for it now?
- The home was penalised on Feb 27, 2026. What was the problem, and is it fixed?
- May I see your most recent inspection report? (Nursing homes must keep it where residents and visitors can read it.)
- How many residents does each nurse aide care for on day, evening and night shifts?
If your family member already lives here
A record like this is a reason to watch closely and ask questions, not necessarily to move — moving a frail person carries risks of its own. Raise concerns with the director of nursing first, in writing if serious. If that doesn't resolve them, call the free Long-Term Care Ombudsman (Centralina, (800) 508-5777) or file a complaint with the state (NC DHSR, 1-800-624-3004, weekdays). If someone is in danger now, call 911.
Sources and limits
From Medicare's Care Compare data (inspections, penalties, payroll-based staffing, quality measures and ownership), North Carolina DHSR licence lists and inspection reports, and NC Medicaid rate files. North Carolina homes are compared only with other North Carolina homes, never across states. Check this home on Medicare Care Compare.
What this page can't tell you: price, whether a bed is free, or what daily life is like — food, activities, kindness. No public record measures those. Visit more than once, at different times of day. Spotted an error? Tell us.