Adult care home (assisted living) · Charlotte, NC · Mecklenburg County
Spring Arbor of Steele Creek
13600 S. Tryon Street, Charlotte, NC 28278 · (704) 705-2727 · about 6.6 miles from uptown Charlotte
- Licence
- HAL-060-175
- Beds
- 90
- State rating
- 3 of 4 stars
- Licence holder
- Spring Arbor Steele Creek NC Tenant, LLC
- Licence runs to
- Dec 31, 2026
North Carolina records checked Nov 2, 2026. This home's location is the centre of its ZIP code.
An adult care home is not a nursing home
Adult care homes (assisted living) help with daily living — bathing, dressing, medicines, meals — but don't provide round-the-clock nursing. They are licensed and inspected by North Carolina, not by Medicare, so this page uses the state's own records. There are no federal star ratings, staffing records or quality measures for these homes. We tell you what is published and what isn't.
At a glance
Compared with all 566 open adult care homes in North Carolina. "Worse than most" means among the worst quarter on that measure; "better than most", the best quarter.
State star rating
About typical
3 of 4 stars
From the state's most recent inspection score.
Serious violations
Worse than most
12 Type A violations in 3 years
Type A1 or A2: death, serious harm, abuse or neglect, or a substantial risk of it.
State fines
About typical
None in 3 years
The state fines homes for Type A and unabated Type B violations.
Star rating over time
North Carolina rates adult care homes from 0 to 4 stars after inspections, from points added for good practice and taken off for problems. The current rating is 3 stars, issued Sep 10, 2026.
See every rating and its score
| Issued | After | Stars | Score |
|---|---|---|---|
| Sep 10, 2026 | Follow-Up Inspection | 3 | 94.8 · worksheet |
| Jul 15, 2026 | Annual Inspection | 3 | 97.0 · worksheet |
| Oct 27, 2022 | Follow-Up Inspection | 1 | 78.8 · worksheet |
| Aug 5, 2022 | Follow-Up Inspection | 1 | 75.0 · worksheet |
| Feb 15, 2021 | Follow-Up Inspection | 1 | 76.8 · worksheet |
| Dec 19, 2020 | Follow-Up Inspection | 1 | 74.2 · worksheet |
| May 29, 2020 | Follow-Up Inspection | 2 | 81.8 · worksheet |
| Mar 3, 2020 | Follow-Up Inspection | 2 | 89.2 · worksheet |
| Nov 19, 2019 | Annual Inspection | 3 | 95.5 · worksheet |
| May 8, 2018 | Annual Inspection | 3 | 104.5 · worksheet |
| Oct 21, 2016 | Follow-Up Inspection | 2 | 81.5 · worksheet |
| Aug 10, 2016 | Annual Inspection | 1 | 71.0 · worksheet |
Inspections
State inspections since November 2023, including the visits where nothing was wrong. North Carolina grades the most serious problems as Type A1, A2 or B violations. We show the official type and say in plain words what it means.
8
Death or serious harm, abuse or neglect (Type A1)
4
Substantial risk of that (Type A2)
8
Risk to health, safety or welfare (Type B)
13
Other rules not met
Every inspection report
| Date | Visit | Result | Report |
|---|---|---|---|
| Aug 6, 2026 | ACLS Follow-up | 4 rules not met | Statement of Deficiency (PDF) Statement of Deficiency with Plan of Correction (PDF) |
| May 28, 2026 | ACLS Annual | 3 rules not met | Statement of Deficiency with Plan of Correction (PDF) Statement of Deficiency (PDF) |
| May 21, 2024 | ACLS Complaint | 8 rules not met | Statement of Deficiency (PDF) Statement of Deficiency with Plan of Correction (PDF) |
| Feb 12, 2024 | ACLS Complaint | 7 rules not met | Statement of Deficiency (PDF) |
| Nov 20, 2023 | ACLS Follow-up | 11 rules not met | Statement of Deficiency (PDF) |
Every serious finding
| Date | What inspectors cited | Official type | Penalty |
|---|---|---|---|
| May 21, 2024ACLS Complaint | Personal Care and Supervision 10A NCAC 13F .0901(b) · report | Type A1Death or serious physical harm, abuse, neglect or exploitation | |
| May 21, 2024ACLS Complaint | Other Requirements 10A NCAC 13F .0311(a) · report | Type A2Substantial risk of death, serious harm, abuse, neglect or exploitation | |
| May 21, 2024ACLS Complaint | Special Care Unit Staff 10A NCAC 13F .1308(a) · report | Type A2Substantial risk of death, serious harm, abuse, neglect or exploitation | |
| Feb 12, 2024ACLS Complaint | G.S. § 131D-25 Implementation G.S. 131D-25 · report | Type A1Death or serious physical harm, abuse, neglect or exploitation | |
| Feb 12, 2024ACLS Complaint | Reporting of Accidents and Incidents 10A NCAC 13F .1212(d) · report | Type A1Death or serious physical harm, abuse, neglect or exploitation | |
| Feb 12, 2024ACLS Complaint | Health Care Personnel Registry 10A NCAC 13F .1205 · report | Type A1Death or serious physical harm, abuse, neglect or exploitation | |
| Feb 12, 2024ACLS Complaint | Medication Administration 10A NCAC 13F .1004(a) · report | Type A1Death or serious physical harm, abuse, neglect or exploitation | |
| Feb 12, 2024ACLS Complaint | Resident Rights 10A NCAC 13F .0909 · report | Type A1Death or serious physical harm, abuse, neglect or exploitation | |
| Feb 12, 2024ACLS Complaint | (3-4) Health Care 10A NCAC 13F .0902(c)(3-4) · report | Type A1Death or serious physical harm, abuse, neglect or exploitation | |
| Nov 20, 2023ACLS Follow-up | Health Care 10A NCAC 13F .0902(b) · report | Type A1Death or serious physical harm, abuse, neglect or exploitation | |
| Nov 20, 2023ACLS Follow-up | Medication Administration 10A NCAC 13F .1004(a) · report | Type A2Substantial risk of death, serious harm, abuse, neglect or exploitation | |
| Nov 20, 2023ACLS Follow-up | Personal Care and Supervision 10A NCAC 13F .0901(c) · report | Type A2Substantial risk of death, serious harm, abuse, neglect or exploitation |
Show the 21 other findings
| Date | Rule not met | Type |
|---|---|---|
| Aug 6, 2026ACLS Follow-up | Resident Assessment 10A NCAC 13F .0801(a)(b) · report | No type given |
| Aug 6, 2026ACLS Follow-up | Medication Administration 10A NCAC 13F .1004(a) · report | No type given |
| Aug 6, 2026ACLS Follow-up | Medication Administration 10A NCAC 13F .1004(j) · report | No type given |
| Aug 6, 2026ACLS Follow-up | Resident Care Plan 10A NCAC 13F .0802(a)(c) · report | No type given |
| May 28, 2026ACLS Annual | Medication Administration 10A NCAC 13F .1004(a) · report | No type given |
| May 28, 2026ACLS Annual | Medication Administration 10A NCAC 13F .1004(j) · report | No type given |
| May 28, 2026ACLS Annual | Nutrition and Food Service 10A NCAC 13F .0904(e)(4) · report | Type BRisk to residents' health, safety or welfare |
| May 21, 2024ACLS Complaint | Personal Care And Other Staffing 10A NCAC 13F .0604(e)(1) · report | Type BRisk to residents' health, safety or welfare |
| May 21, 2024ACLS Complaint | Other Staff Qualifications 10A NCAC 13F .0407(a)(5) · report | No type given |
| May 21, 2024ACLS Complaint | Special Care Unit Res. Profile & Care Plan 10A NCAC 13F .1307 · report | No type given |
| May 21, 2024ACLS Complaint | Admission To The Special Care Unit 10A NCAC 13F .1306 · report | No type given |
| May 21, 2024ACLS Complaint | Medication Administration 10A NCAC 13F .1004(g) · report | No type given |
| Feb 12, 2024ACLS Complaint | Medication Administration 10A NCAC 13F .1004(j) · report | Type BRisk to residents' health, safety or welfare |
| Nov 20, 2023ACLS Follow-up | Special Care Unit Staff Orientation And Train 10A NCAC 13F .1309 · report | Type BRisk to residents' health, safety or welfare |
| Nov 20, 2023ACLS Follow-up | Medication Administration 10A NCAC 13F .1004(g) · report | Type BRisk to residents' health, safety or welfare |
| Nov 20, 2023ACLS Follow-up | Medication Administration 10A NCAC 13F .1004(j) · report | No type given |
| Nov 20, 2023ACLS Follow-up | Health Care Personnel Registry 10A NCAC 13F .1205 · report | Type BRisk to residents' health, safety or welfare |
| Nov 20, 2023ACLS Follow-up | Reporting of Accidents and Incidents 10A NCAC 13F .1212(a) · report | No type given |
| Nov 20, 2023ACLS Follow-up | Qualifications Of Medication Staff 10A NCAC 13F .0403(a) · report | Type BRisk to residents' health, safety or welfare |
| Nov 20, 2023ACLS Follow-up | Training On Care Of Diabetic Resident 10A NCAC 13F .0505 · report | Type BRisk to residents' health, safety or welfare |
| Nov 20, 2023ACLS Follow-up | Special Care Unit Disclosure 10A NCAC 13F .1302 · report | No type given |
Penalties
No state fines in the last 3 years.
Who runs it
Licence holder: Spring Arbor Steele Creek NC Tenant, LLC.
State licence number: HAL-060-175.
When a home is sold, North Carolina usually issues a new licence. We link old and new licences so a home's history doesn't vanish with a change of owner, and we'll tell you if it happens here.
What isn't published for adult care homes
No public record covers these, so ask the home directly.
Staffing levels
No payroll records are published. Ask how many aides and medication aides are on each shift, including nights.
Quality measures
No falls, weight-loss or hospital-visit rates. Inspection reports are the only regular outside check.
Prices
Most residents pay privately. Ask for the monthly rate, what it includes and how it rises as care needs grow.
Ownership
There is no public owner list like the federal one for nursing homes. We show the licensee and licence changes.
What you can do
Questions to ask on a tour, from this record
- The state cited a Type A1 violation on May 21, 2024 (Personal Care and Supervision). What changed afterwards?
- How many aides and medication aides are on duty on each shift, including nights?
- What does the monthly rate include, and how does it rise as care needs grow?
- When would a resident have to move out because their needs are too great?
If your family member already lives here
Raise concerns with the administrator first, in writing if serious. County social services staff (the adult home specialist) also visit adult care homes and investigate complaints, and the free Long-Term Care Ombudsman (Centralina, (800) 508-5777) can help. You can file a complaint with the state at 1-800-624-3004 (weekdays); NC sends adult care complaints to the county to investigate. If someone is in danger now, call 911.
Sources and limits
From North Carolina's Division of Health Service Regulation: licence lists, star ratings, inspection reports and the penalty list. Check this home on the state's site.
What this page can't tell you: price, whether a room is free, how many staff are on duty, or what daily life is like — food, activities, kindness. Visit more than once, at different times of day. Spotted an error? Tell us.