Nursing home · Charlotte, NC · Mecklenburg County
Rockwell Park Rehabilitation and Healthcare Center
1930 West Sugar Creek Road, Charlotte, NC 28262 · (704) 598-4480 · 5.1 miles from uptown Charlotte
- Overall rating
- Not rated
- Beds
- 120
- Ownership
- For profit - Corporation
- Takes
- Medicare and Medicaid
- Operator group
- Yad Healthcare
- Medicare flag
- Special Focus Facility: under extra scrutiny for a history of serious problems
Federal data: Medicare's October 2026 release. North Carolina records checked Nov 2, 2026.
At a glance
Compared with all 419 North Carolina nursing homes that take Medicare or Medicaid. "Worse than most" means among the worst quarter of North Carolina homes on that measure; "better than most", the best quarter.
Overall star rating
Not published
No rating published
Medicare's summary of inspections, staffing and quality.
Serious inspection findings
Worse than most
8 findings of harm or jeopardy in 3 years
Grades G to L: a resident was hurt, or was in immediate danger.
Nurse staffing
About typical
3.77 hours per resident a day
All nursing staff, adjusted for how much care residents need.
Staff turnover
Worse than most
59% of nursing staff left in a year
High turnover means residents see unfamiliar staff.
Federal fines
Worse than most
$338,513 in 3 years
Fines follow the most serious or repeated problems.
Inspections
Every federal health inspection finding since November 2023. Inspectors grade each problem with an official letter, A to L. We show the letter and say in plain words what it means.
7
Immediate jeopardy (J–L)
1
Residents were harmed (G–I)
30
Risk of harm (D–F)
1
Minimal risk (A–C)
Every finding of harm or immediate jeopardy
| Date | What inspectors found | Official grade | Fixed? |
|---|---|---|---|
| Jan 7, 2026Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | Grade GResidents were harmed | Yes |
| Sep 5, 2025Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | Grade JImmediate jeopardy | Yes |
| Jul 25, 2025Complaint investigation | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F 0684 | Grade JImmediate jeopardy | Reported fixed Jul 26, 2025 |
| Nov 27, 2024Complaint investigation | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F 0684 | Grade JImmediate jeopardy | Reported fixed Dec 20, 2024 |
| Nov 27, 2024Complaint investigation | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F 0600 | Grade JImmediate jeopardy | Reported fixed Dec 20, 2024 |
| Nov 27, 2024Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | Grade JImmediate jeopardy | Reported fixed Dec 20, 2024 |
| Apr 29, 2024Complaint investigation | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F 0600 | Grade KImmediate jeopardy | Reported fixed Mar 2, 2024 |
| Apr 29, 2024Complaint investigation | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F 0607 | Grade JImmediate jeopardy | Reported fixed Dec 29, 2023 |
Show the 31 other findings (minimal risk or risk of harm)
| Date | What inspectors found | Grade | Fixed? |
|---|---|---|---|
| Sep 17, 2026Routine inspection | Ensure each resident receives an accurate assessment. F 0641 | DRisk of harm | Not yet recorded |
| Sep 17, 2026Routine inspection | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 0812 | ERisk of harm | Not yet recorded |
| Mar 27, 2026Routine inspection | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F 0656 | DRisk of harm | Reported fixed Apr 15, 2026 |
| Mar 27, 2026Complaint investigation | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F 0627 | DRisk of harm | Reported fixed Apr 15, 2026 |
| Mar 27, 2026Routine inspection | Provide and implement an infection prevention and control program. F 0880 | DRisk of harm | Reported fixed Apr 15, 2026 |
| Mar 27, 2026Routine inspection | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F 0761 | DRisk of harm | Reported fixed Apr 15, 2026 |
| Mar 27, 2026Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | DRisk of harm | Reported fixed Dec 19, 2025 |
| Nov 20, 2025Fire safety · routine inspection | Have generator or other power source capable of supplying service within 10 seconds. K 0918 | DRisk of harm | Reported fixed Apr 11, 2026 |
| Nov 20, 2025Fire safety · routine inspection | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. K 0521 | DRisk of harm | Reported fixed Apr 11, 2026 |
| Nov 20, 2025Fire safety · routine inspection | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. K 0372 | DRisk of harm | Reported fixed Apr 11, 2026 |
| Nov 20, 2025Routine inspection | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F 0561 | ERisk of harm | Reported fixed Dec 13, 2025 |
| Nov 20, 2025Routine inspection | Ensure medication error rates are not 5 percent or greater. F 0759 | DRisk of harm | Reported fixed Dec 13, 2025 |
| Nov 20, 2025Fire safety · routine inspection | Inspect, test, and maintain automatic sprinkler systems. K 0353 | DRisk of harm | Reported fixed Apr 11, 2026 |
| Nov 20, 2025Routine inspection | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F 0657 | DRisk of harm | Reported fixed Dec 13, 2025 |
| Nov 20, 2025Routine inspection | Ensure that residents are fully informed and understand their health status, care and treatments. F 0552 | DRisk of harm | Reported fixed Dec 13, 2025 |
| May 23, 2025Fire safety · routine inspection | Have properly located and lighted "Exit" signs. K 0293 | DRisk of harm | Reported fixed Jul 7, 2025 |
| May 23, 2025Fire safety · routine inspection | Have generator or other power source capable of supplying service within 10 seconds. K 0918 | DRisk of harm | Reported fixed Jul 7, 2025 |
| May 23, 2025Fire safety · routine inspection | Have simulated fire drills held at unexpected times. K 0712 | DRisk of harm | Reported fixed Jul 7, 2025 |
| May 23, 2025Fire safety · routine inspection | Have properly installed electrical wiring and gas equipment. K 0511 | DRisk of harm | Reported fixed Jul 7, 2025 |
| May 23, 2025Fire safety · routine inspection | Properly install and monitor supervisory attachments on automatic sprinkler systems. K 0352 | DRisk of harm | Reported fixed Jul 7, 2025 |
| Jun 21, 2024Complaint investigation | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. F 0626 | DRisk of harm | Reported fixed Jul 18, 2024 |
| Jun 21, 2024Complaint investigation | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F 0686 | DRisk of harm | Reported fixed Jul 25, 2024 |
| Jun 21, 2024Complaint investigation | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F 0758 | DRisk of harm | Reported fixed Jul 25, 2024 |
| Jun 21, 2024Complaint investigation | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F 0842 | ERisk of harm | Reported fixed Jul 25, 2024 |
| Jun 21, 2024Complaint investigation | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F 0804 | ERisk of harm | Reported fixed Jul 25, 2024 |
| Jun 21, 2024Complaint investigation | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F 0684 | ERisk of harm | Reported fixed Jul 25, 2024 |
| Jun 21, 2024Complaint investigation | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F 0550 | DRisk of harm | Reported fixed Jul 25, 2024 |
| Jun 21, 2024Complaint investigation | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F 0607 | DRisk of harm | Reported fixed Jul 18, 2024 |
| Apr 29, 2024Complaint investigation | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F 0656 | DRisk of harm | Reported fixed May 9, 2024 |
| Apr 29, 2024Complaint investigation | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F 0867 | DRisk of harm | Reported fixed May 9, 2024 |
| Apr 29, 2024Complaint investigation | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F 0838 | CMinimal risk | Reported fixed May 9, 2024 |
Penalties
- Mar 27, 2026 · Federal fine$23,397
- Nov 20, 2025 · Federal fine$12,935
- May 23, 2025 · Federal fine$93,236
- Nov 27, 2024 · Federal fine$113,051
- Jun 21, 2024 · Federal fine$78,793
- Jun 21, 2024 · Payment denial: Medicare and Medicaid stopped paying for new admissions from Jul 23, 2024 (2 days)
- Apr 29, 2024 · Federal fine$6,899
- Apr 29, 2024 · Federal fine$10,202
Federal fines follow the most serious or repeated problems. A payment denial stops Medicare and Medicaid paying for new admissions — in practice, a pause on new admissions; residents already there are not affected by it.
Staffing
| Hours of care per resident a day | This home | NC avg |
|---|---|---|
| All nursing staff, adjusted for residents' needs | 3.77 | 3.99 |
| Registered nurses | 0.48 | 0.62 |
| Nurse aides (most hands-on care) | 1.98 | 2.37 |
| All nursing staff on weekends | 3.11 | 3.40 |
From payroll records the home must submit to CMS.
Quality of care
Long-stay residents, 2025 Q3 to 2026 Q2. Lower is better for every measure shown.
Falls with a major injury
1.1% vs 3.5% at nearby NC homes
Pressure sores (bedsores)
3.8% vs 4.8% at nearby NC homes
Given antipsychotic medicine
14.4% vs 12.3% at nearby NC homes
Urinary tract infection
0.0% vs 1.6% at nearby NC homes
Lost too much weight
10.2% vs 6.7% at nearby NC homes
Higher than most nearby homes
Catheter left in the bladder
1.2% vs 0.4% at nearby NC homes
Higher than most nearby homes
What it costs
NC Medicaid paid this home $322.34 a day (about $9,799 a month) for a resident on Medicaid, effective Jan 1, 2024 — the newest rate NC Medicaid has published. The typical nursing home near Charlotte was paid $322.34 a day.
This is what Medicaid pays, not what the home charges.
No public record lists private-pay prices or whether a bed is free today. Call the home and ask about both.
Who owns and runs it
Operator group (as Medicare groups it): Yad Healthcare, 14 homes nationally, averaging 1.5 stars.
Direct owners on Medicare's records: Saturn Holdings I LLC (100%).
Operational or managerial control: Nelson, John, Trowell, Kit.
The newest owner on the record was added in August 2025.
North Carolina licence holder: Saturn Operator LLC.
What you can do
Questions to ask on a tour, from this record
- Inspectors found residents were harmed on Jan 7, 2026 (Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents). What changed afterwards, and who is responsible for it now?
- The home was penalised on Mar 27, 2026. What was the problem, and is it fixed?
- Many nursing staff leave each year here. How long have the director of nursing and the administrator been in post?
- The ownership changed recently. What has the new owner changed — staff, management, services?
- May I see your most recent inspection report? (Nursing homes must keep it where residents and visitors can read it.)
If your family member already lives here
A record like this is a reason to watch closely and ask questions, not necessarily to move — moving a frail person carries risks of its own. Raise concerns with the director of nursing first, in writing if serious. If that doesn't resolve them, call the free Long-Term Care Ombudsman (Centralina, (800) 508-5777) or file a complaint with the state (NC DHSR, 1-800-624-3004, weekdays). If someone is in danger now, call 911.
Sources and limits
From Medicare's Care Compare data (inspections, penalties, payroll-based staffing, quality measures and ownership), North Carolina DHSR licence lists and inspection reports, and NC Medicaid rate files. North Carolina homes are compared only with other North Carolina homes, never across states. Check this home on Medicare Care Compare.
What this page can't tell you: price, whether a bed is free, or what daily life is like — food, activities, kindness. No public record measures those. Visit more than once, at different times of day. Spotted an error? Tell us.