Nursing home · Charlotte, NC · Mecklenburg County
Redwood Health & Rehab
5939 Reddman Road, Charlotte, NC 28212 · (704) 703-6060 · 5.5 miles from uptown Charlotte
- Overall rating
- 1 of 5 stars
- Beds
- 116
- Ownership
- For profit - Limited Liability company
- Takes
- Medicare and Medicaid
- Operator group
- Simcha Hyman & Naftali Zanziper
Federal data: Medicare's October 2026 release. North Carolina records checked Nov 2, 2026.
At a glance
Compared with all 419 North Carolina nursing homes that take Medicare or Medicaid. "Worse than most" means among the worst quarter of North Carolina homes on that measure; "better than most", the best quarter.
Overall star rating
Worse than most
1 of 5 stars
Medicare's summary of inspections, staffing and quality.
Serious inspection findings
About typical
None in 3 years (true of 47% of NC homes)
Grades G to L: a resident was hurt, or was in immediate danger.
Nurse staffing
Worse than most
3.26 hours per resident a day
All nursing staff, adjusted for how much care residents need.
Staff turnover
About typical
51% of nursing staff left in a year
High turnover means residents see unfamiliar staff.
Federal fines
About typical
$14,702 in 3 years
Fines follow the most serious or repeated problems.
Inspections
Every federal health inspection finding since November 2023. Inspectors grade each problem with an official letter, A to L. We show the letter and say in plain words what it means.
0
Immediate jeopardy (J–L)
0
Residents were harmed (G–I)
27
Risk of harm (D–F)
2
Minimal risk (A–C)
No finding of harm or immediate jeopardy since November 2023.
Show the 29 other findings (minimal risk or risk of harm)
| Date | What inspectors found | Grade | Fixed? |
|---|---|---|---|
| Jun 23, 2026Complaint investigation | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F 0684 | DRisk of harm | Reported fixed Jul 9, 2026 |
| Jun 23, 2026Complaint investigation | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F 0550 | DRisk of harm | Reported fixed Jul 9, 2026 |
| May 11, 2026Complaint investigation | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F 0684 | DRisk of harm | Reported fixed Jul 9, 2026 |
| May 11, 2026Complaint investigation | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F 0849 | DRisk of harm | Reported fixed Jun 23, 2026 |
| May 11, 2026Routine inspection | Make sure that a working call system is available in each resident's bathroom and bathing area. F 0919 | DRisk of harm | Reported fixed Jun 23, 2026 |
| May 11, 2026Routine inspection | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 0812 | ERisk of harm | Reported fixed Jun 23, 2026 |
| Apr 24, 2025Routine inspection | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F 0842 | DRisk of harm | Reported fixed May 16, 2025 |
| Apr 24, 2025Fire safety · routine inspection | Have restrictions on the use of portable space heaters. K 0781 | DRisk of harm | Reported fixed Jul 28, 2025 |
| Apr 24, 2025Fire safety · routine inspection | Have properly installed electrical wiring and gas equipment. K 0511 | DRisk of harm | Reported fixed Jul 28, 2025 |
| Apr 24, 2025Fire safety · routine inspection | Inspect, test, and maintain automatic sprinkler systems. K 0353 | DRisk of harm | Reported fixed Jul 28, 2025 |
| Apr 24, 2025Fire safety · routine inspection | Provide properly protected cooking facilities. K 0324 | DRisk of harm | Reported fixed Jul 28, 2025 |
| Apr 24, 2025Fire safety · routine inspection | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. K 0321 | DRisk of harm | Reported fixed Jul 28, 2025 |
| Apr 24, 2025Fire safety · routine inspection | Keep aisles, corridors, and exits free of obstruction in case of emergency. K 0211 | DRisk of harm | Reported fixed Jul 28, 2025 |
| Apr 24, 2025Fire safety · routine inspection | Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy. K 0111 | DRisk of harm | Reported fixed Jul 28, 2025 |
| Apr 24, 2025Routine inspection | Provide and implement an infection prevention and control program. F 0880 | DRisk of harm | Reported fixed May 16, 2025 |
| Apr 24, 2025Routine inspection | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 0812 | DRisk of harm | Reported fixed May 16, 2025 |
| Apr 24, 2025Routine inspection | Provide appropriate foot care. F 0687 | DRisk of harm | Reported fixed May 16, 2025 |
| Apr 24, 2025Complaint investigation | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F 0584 | DRisk of harm | Reported fixed May 16, 2025 |
| Apr 24, 2025Routine inspection | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F 0578 | DRisk of harm | Reported fixed May 16, 2025 |
| Apr 24, 2025Routine inspection | Reasonably accommodate the needs and preferences of each resident. F 0558 | DRisk of harm | Reported fixed May 16, 2025 |
| Apr 24, 2025Routine inspection | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F 0761 | ERisk of harm | Reported fixed May 16, 2025 |
| Jan 17, 2024Routine inspection | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F 0842 | BMinimal risk | Reported fixed Feb 5, 2024 |
| Jan 17, 2024Routine inspection | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. F 0851 | FRisk of harm | Reported fixed Feb 9, 2024 |
| Jan 17, 2024Routine inspection | Administer the facility in a manner that enables it to use its resources effectively and efficiently. F 0835 | ERisk of harm | Reported fixed Mar 8, 2024 |
| Jan 17, 2024Routine inspection | Post nurse staffing information every day. F 0732 | CMinimal risk | Reported fixed Jan 18, 2024 |
| Jan 17, 2024Fire safety · routine inspection | Have proper medical gas storage and administration areas. K 0923 | DRisk of harm | Reported fixed Mar 1, 2024 |
| Jan 17, 2024Fire safety · routine inspection | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. K 0372 | DRisk of harm | Reported fixed Mar 1, 2024 |
| Jan 17, 2024Fire safety · routine inspection | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. K 0321 | DRisk of harm | Reported fixed Mar 1, 2024 |
| Jan 17, 2024Fire safety · routine inspection | Conduct risk assessment and an All-Hazards approach. E 0006 | DRisk of harm | Reported fixed Feb 9, 2024 |
North Carolina's own inspections
NC's inspectors have posted 1 report newer than the federal data: Aug 13, 2026. They are not in Care Compare yet.
Penalties
- May 11, 2026 · Federal fine$6,960
- Jan 17, 2024 · Federal fine$3,871
- Jan 17, 2024 · Federal fine$3,871
Federal fines follow the most serious or repeated problems. A payment denial stops Medicare and Medicaid paying for new admissions — in practice, a pause on new admissions; residents already there are not affected by it.
Staffing
| Hours of care per resident a day | This home | NC avg |
|---|---|---|
| All nursing staff, adjusted for residents' needs · below most homes | 3.26 | 3.99 |
| Registered nurses | 0.36 | 0.62 |
| Nurse aides (most hands-on care) | 1.82 | 2.37 |
| All nursing staff on weekends | 3.00 | 3.40 |
From payroll records the home must submit to CMS.
Quality of care
Long-stay residents, 2025 Q3 to 2026 Q2. Lower is better for every measure shown.
Falls with a major injury
3.5% vs 3.5% at nearby NC homes
Pressure sores (bedsores)
6.5% vs 4.8% at nearby NC homes
Higher than most nearby homes
Given antipsychotic medicine
8.6% vs 12.3% at nearby NC homes
Urinary tract infection
0.3% vs 1.6% at nearby NC homes
Lost too much weight
3.4% vs 6.7% at nearby NC homes
Catheter left in the bladder
0.0% vs 0.4% at nearby NC homes
What it costs
NC Medicaid paid this home $340.43 a day (about $10,349 a month) for a resident on Medicaid, effective Jan 1, 2024 — the newest rate NC Medicaid has published. The typical nursing home near Charlotte was paid $322.34 a day.
This is what Medicaid pays, not what the home charges.
No public record lists private-pay prices or whether a bed is free today. Call the home and ask about both.
Who owns and runs it
Operator group (as Medicare groups it): Simcha Hyman & Naftali Zanziper, 79 homes nationally, averaging 2.8 stars.
Direct owners on Medicare's records: MC M53 Spe Opco Holdco (100%).
Operational or managerial control: Zanziper, Naftali, Morrow, Kimberly, Accordius Health LLC.
North Carolina licence holder: Eastland SNF Operations LLC.
Same chain nearby: Plaza Health & Rehab, Belmont Health & Rehabilitation.
What you can do
Questions to ask on a tour, from this record
- The home was penalised on May 11, 2026. What was the problem, and is it fixed?
- May I see your most recent inspection report? (Nursing homes must keep it where residents and visitors can read it.)
- How many residents does each nurse aide care for on day, evening and night shifts?
If your family member already lives here
A record like this is a reason to watch closely and ask questions, not necessarily to move — moving a frail person carries risks of its own. Raise concerns with the director of nursing first, in writing if serious. If that doesn't resolve them, call the free Long-Term Care Ombudsman (Centralina, (800) 508-5777) or file a complaint with the state (NC DHSR, 1-800-624-3004, weekdays). If someone is in danger now, call 911.
Sources and limits
From Medicare's Care Compare data (inspections, penalties, payroll-based staffing, quality measures and ownership), North Carolina DHSR licence lists and inspection reports, and NC Medicaid rate files. North Carolina homes are compared only with other North Carolina homes, never across states. Check this home on Medicare Care Compare.
What this page can't tell you: price, whether a bed is free, or what daily life is like — food, activities, kindness. No public record measures those. Visit more than once, at different times of day. Spotted an error? Tell us.