Nursing home · Charlotte, NC · Mecklenburg County
Mecklenburg Heath and Rehabilitation
2415 Sandy Porter Road, Charlotte, NC 28273 · (704) 583-0430 · 8.4 miles from uptown Charlotte
- Overall rating
- 5 of 5 stars
- Beds
- 100
- Ownership
- For profit - Limited Liability company
- Takes
- Medicare and Medicaid
- Operator group
- Sanstone Health & Rehabilitation
Federal data: Medicare's October 2026 release. North Carolina records checked Nov 2, 2026.
At a glance
Compared with all 419 North Carolina nursing homes that take Medicare or Medicaid. "Worse than most" means among the worst quarter of North Carolina homes on that measure; "better than most", the best quarter.
Overall star rating
Better than most
5 of 5 stars
Medicare's summary of inspections, staffing and quality.
Serious inspection findings
About typical
None in 3 years (true of 47% of NC homes)
Grades G to L: a resident was hurt, or was in immediate danger.
Nurse staffing
About typical
3.64 hours per resident a day
All nursing staff, adjusted for how much care residents need.
Staff turnover
About typical
55% of nursing staff left in a year
High turnover means residents see unfamiliar staff.
Federal fines
About typical
$4,475 in 3 years
Fines follow the most serious or repeated problems.
Inspections
Every federal health inspection finding since November 2023. Inspectors grade each problem with an official letter, A to L. We show the letter and say in plain words what it means.
0
Immediate jeopardy (J–L)
0
Residents were harmed (G–I)
17
Risk of harm (D–F)
0
Minimal risk (A–C)
No finding of harm or immediate jeopardy since November 2023.
Show the 17 other findings (risk of harm)
| Date | What inspectors found | Grade | Fixed? |
|---|---|---|---|
| Jul 23, 2026Complaint investigation | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F 0550 | DRisk of harm | Reported fixed Aug 8, 2026 |
| Sep 19, 2025Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | DRisk of harm | Reported fixed Sep 24, 2025 |
| Sep 19, 2025Complaint investigation | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F 0607 | DRisk of harm | Reported fixed Sep 24, 2025 |
| Aug 21, 2025Routine inspection | Ensure each resident receives an accurate assessment. F 0641 | DRisk of harm | Reported fixed Sep 19, 2025 |
| Aug 21, 2025Routine inspection | Ensure services provided by the nursing facility meet professional standards of quality. F 0658 | DRisk of harm | Reported fixed Sep 19, 2025 |
| Aug 21, 2025Routine inspection | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F 0761 | DRisk of harm | Reported fixed Sep 19, 2025 |
| Aug 21, 2025Complaint investigation | Provide and implement an infection prevention and control program. F 0880 | DRisk of harm | Reported fixed Sep 19, 2025 |
| Jun 6, 2024Fire safety · routine inspection | Have generator or other power source capable of supplying service within 10 seconds. K 0918 | DRisk of harm | Reported fixed Oct 10, 2024 |
| Jun 6, 2024Fire safety · routine inspection | Have proper medical gas storage and administration areas. K 0923 | DRisk of harm | Reported fixed Oct 10, 2024 |
| Jun 6, 2024Fire safety · routine inspection | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. K 0321 | DRisk of harm | Reported fixed Oct 10, 2024 |
| Jun 6, 2024Fire safety · routine inspection | Have approved installation, maintenance and testing program for fire alarm systems. K 0345 | DRisk of harm | Reported fixed Oct 10, 2024 |
| Jun 6, 2024Fire safety · routine inspection | Inspect, test, and maintain automatic sprinkler systems. K 0353 | DRisk of harm | Reported fixed Oct 10, 2024 |
| Jun 6, 2024Fire safety · routine inspection | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. K 0521 | DRisk of harm | Reported fixed Oct 10, 2024 |
| Jun 6, 2024Fire safety · routine inspection | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. K 0914 | DRisk of harm | Reported fixed Oct 10, 2024 |
| Jun 6, 2024Fire safety · routine inspection | Properly select, install, inspect, or maintain portable fire extinguishes. K 0355 | DRisk of harm | Reported fixed Oct 10, 2024 |
| Dec 14, 2023Complaint investigation | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F 0622 | DRisk of harm | Reported fixed Jan 8, 2024 |
| Dec 14, 2023Complaint investigation | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F 0867 | DRisk of harm | Reported fixed Jan 8, 2024 |
North Carolina's own inspections
NC's inspectors have posted 1 report newer than the federal data: Sep 17, 2026. They are not in Care Compare yet.
Penalties
- Dec 14, 2023 · Federal fine$4,475
Federal fines follow the most serious or repeated problems. A payment denial stops Medicare and Medicaid paying for new admissions — in practice, a pause on new admissions; residents already there are not affected by it.
Staffing
| Hours of care per resident a day | This home | NC avg |
|---|---|---|
| All nursing staff, adjusted for residents' needs | 3.64 | 3.99 |
| Registered nurses | 0.39 | 0.62 |
| Nurse aides (most hands-on care) | 2.36 | 2.37 |
| All nursing staff on weekends | 3.24 | 3.40 |
From payroll records the home must submit to CMS.
Quality of care
Long-stay residents, 2025 Q3 to 2026 Q2. Lower is better for every measure shown.
Falls with a major injury
2.8% vs 3.5% at nearby NC homes
Pressure sores (bedsores)
4.2% vs 4.8% at nearby NC homes
Given antipsychotic medicine
5.8% vs 12.3% at nearby NC homes
Urinary tract infection
0.3% vs 1.6% at nearby NC homes
Lost too much weight
5.7% vs 6.7% at nearby NC homes
Catheter left in the bladder
0.0% vs 0.4% at nearby NC homes
What it costs
NC Medicaid paid this home $346.07 a day (about $10,521 a month) for a resident on Medicaid, effective Jan 1, 2024 — the newest rate NC Medicaid has published. The typical nursing home near Charlotte was paid $322.34 a day.
This is what Medicaid pays, not what the home charges.
No public record lists private-pay prices or whether a bed is free today. Call the home and ask about both.
Who owns and runs it
Operator group (as Medicare groups it): Sanstone Health & Rehabilitation, 18 homes nationally, averaging 4.3 stars.
Direct owners on Medicare's records: Sprenger, Christopher (100%).
Operational or managerial control: Mecklenburg Health and Rehabilitation LLC, Sprenger, Christopher.
North Carolina licence holder: Mecklenburg Health and Rehabilitation, LLC.
What you can do
Questions to ask on a tour, from this record
- The home was penalised on Dec 14, 2023. What was the problem, and is it fixed?
- May I see your most recent inspection report? (Nursing homes must keep it where residents and visitors can read it.)
- How many residents does each nurse aide care for on day, evening and night shifts?
If your family member already lives here
A record like this is a reason to watch closely and ask questions, not necessarily to move — moving a frail person carries risks of its own. Raise concerns with the director of nursing first, in writing if serious. If that doesn't resolve them, call the free Long-Term Care Ombudsman (Centralina, (800) 508-5777) or file a complaint with the state (NC DHSR, 1-800-624-3004, weekdays). If someone is in danger now, call 911.
Sources and limits
From Medicare's Care Compare data (inspections, penalties, payroll-based staffing, quality measures and ownership), North Carolina DHSR licence lists and inspection reports, and NC Medicaid rate files. North Carolina homes are compared only with other North Carolina homes, never across states. Check this home on Medicare Care Compare.
What this page can't tell you: price, whether a bed is free, or what daily life is like — food, activities, kindness. No public record measures those. Visit more than once, at different times of day. Spotted an error? Tell us.