Nursing home · Charlotte, NC · Mecklenburg County
Charlotte Health & Rehabilitation Center
1735 Toddville Road, Charlotte, NC 28214 · (704) 394-4001 · 5.1 miles from uptown Charlotte
- Overall rating
- 1 of 5 stars
- Beds
- 90
- Ownership
- For profit - Limited Liability company
- Takes
- Medicare and Medicaid
- Operator group
- Lifeworks Rehab
Federal data: Medicare's October 2026 release. North Carolina records checked Nov 2, 2026.
At a glance
Compared with all 419 North Carolina nursing homes that take Medicare or Medicaid. "Worse than most" means among the worst quarter of North Carolina homes on that measure; "better than most", the best quarter.
Overall star rating
Worse than most
1 of 5 stars
Medicare's summary of inspections, staffing and quality.
Serious inspection findings
Worse than most
8 findings of harm or jeopardy in 3 years
Grades G to L: a resident was hurt, or was in immediate danger.
Nurse staffing
About typical
3.51 hours per resident a day
All nursing staff, adjusted for how much care residents need.
Staff turnover
About typical
54% of nursing staff left in a year
High turnover means residents see unfamiliar staff.
Federal fines
Worse than most
$132,506 in 3 years
Fines follow the most serious or repeated problems.
Inspections
Every federal health inspection finding since November 2023. Inspectors grade each problem with an official letter, A to L. We show the letter and say in plain words what it means.
5
Immediate jeopardy (J–L)
3
Residents were harmed (G–I)
30
Risk of harm (D–F)
1
Minimal risk (A–C)
Every finding of harm or immediate jeopardy
| Date | What inspectors found | Official grade | Fixed? |
|---|---|---|---|
| Jan 28, 2026Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | Grade GResidents were harmed | Reported fixed Feb 26, 2026 |
| Mar 20, 2025Complaint investigation | Plan the resident's discharge to meet the resident's goals and needs. F 0660 | Grade GResidents were harmed | Reported fixed Apr 4, 2025 |
| Feb 21, 2025Complaint investigation | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F 0600 | Grade GResidents were harmed | Reported fixed Mar 20, 2025 |
| Dec 23, 2024Complaint investigation | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F 0600 | Grade JImmediate jeopardy | Reported fixed Dec 7, 2024 |
| Dec 23, 2024Complaint investigation | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F 0580 | Grade JImmediate jeopardy | Reported fixed Dec 7, 2024 |
| Dec 23, 2024Complaint investigation | Ensure that residents are free from significant medication errors. F 0760 | Grade JImmediate jeopardy | Reported fixed Dec 7, 2024 |
| Dec 23, 2024Complaint investigation | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F 0726 | Grade JImmediate jeopardy | Reported fixed Dec 10, 2024 |
| Dec 23, 2024Complaint investigation | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F 0684 | Grade JImmediate jeopardy | Reported fixed Dec 7, 2024 |
Show the 31 other findings (minimal risk or risk of harm)
| Date | What inspectors found | Grade | Fixed? |
|---|---|---|---|
| Jan 28, 2026Fire safety · routine inspection | Use approved construction type or materials. K 0161 | DRisk of harm | Reported fixed Apr 29, 2026 |
| Jan 28, 2026Fire safety · routine inspection | Keep aisles, corridors, and exits free of obstruction in case of emergency. K 0211 | DRisk of harm | Reported fixed Apr 29, 2026 |
| Jan 28, 2026Fire safety · routine inspection | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. K 0223 | DRisk of harm | Reported fixed Apr 29, 2026 |
| Jan 28, 2026Fire safety · routine inspection | Inspect, test, and maintain automatic sprinkler systems. K 0353 | DRisk of harm | Reported fixed Apr 29, 2026 |
| Jan 28, 2026Fire safety · routine inspection | Have properly installed electrical wiring and gas equipment. K 0511 | DRisk of harm | Reported fixed Apr 29, 2026 |
| Jan 28, 2026Fire safety · routine inspection | Have generator or other power source capable of supplying service within 10 seconds. K 0918 | DRisk of harm | Reported fixed Apr 29, 2026 |
| Jan 28, 2026Complaint investigation | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F 0550 | DRisk of harm | Reported fixed Feb 26, 2026 |
| Jan 28, 2026Complaint investigation | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F 0584 | BMinimal risk | Reported fixed Feb 26, 2026 |
| Jan 28, 2026Routine inspection | Provide and implement an infection prevention and control program. F 0880 | DRisk of harm | Reported fixed Feb 26, 2026 |
| Jan 28, 2026Routine inspection | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F 0690 | DRisk of harm | Reported fixed Feb 26, 2026 |
| Jan 28, 2026Complaint investigation | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F 0684 | DRisk of harm | Reported fixed Feb 26, 2026 |
| Jan 28, 2026Routine inspection | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F 0607 | DRisk of harm | Reported fixed Feb 26, 2026 |
| Jan 28, 2026Routine inspection | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F 0627 | DRisk of harm | Reported fixed Feb 26, 2026 |
| Jan 28, 2026Routine inspection | Ensure each resident receives an accurate assessment. F 0641 | DRisk of harm | Reported fixed Feb 26, 2026 |
| Jan 28, 2026Routine inspection | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 0812 | ERisk of harm | Reported fixed Feb 26, 2026 |
| Jan 28, 2026Complaint investigation | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F 0925 | ERisk of harm | Reported fixed Feb 26, 2026 |
| Feb 21, 2025Complaint investigation | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F 0623 | DRisk of harm | Reported fixed Mar 20, 2025 |
| Feb 21, 2025Complaint investigation | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. F 0626 | DRisk of harm | Reported fixed Mar 20, 2025 |
| Dec 23, 2024Complaint investigation | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F 0550 | DRisk of harm | Reported fixed Feb 21, 2025 |
| Oct 23, 2024Routine inspection | Ensure each resident receives an accurate assessment. F 0641 | DRisk of harm | Reported fixed Nov 15, 2024 |
| Oct 23, 2024Fire safety · routine inspection | Have a battery powered remote alarm panel in a location accessible by operating personnel. K 0916 | DRisk of harm | Reported fixed Dec 20, 2024 |
| Oct 23, 2024Fire safety · routine inspection | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. K 0741 | DRisk of harm | Reported fixed Dec 20, 2024 |
| Oct 23, 2024Fire safety · routine inspection | Properly select, install, inspect, or maintain portable fire extinguishes. K 0355 | DRisk of harm | Reported fixed Dec 20, 2024 |
| Oct 23, 2024Routine inspection | Keep residents' personal and medical records private and confidential. F 0583 | DRisk of harm | Reported fixed Nov 15, 2024 |
| Oct 23, 2024Complaint investigation | Keep all essential equipment working safely. F 0908 | ERisk of harm | Reported fixed Nov 15, 2024 |
| Oct 23, 2024Complaint investigation | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 0812 | ERisk of harm | Reported fixed Nov 15, 2024 |
| Oct 23, 2024Complaint investigation | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F 0803 | ERisk of harm | Reported fixed Nov 15, 2024 |
| Oct 23, 2024Routine inspection | Provide safe and appropriate respiratory care for a resident when needed. F 0695 | DRisk of harm | Reported fixed Nov 15, 2024 |
| Oct 23, 2024Routine inspection | Dispose of garbage and refuse properly. F 0814 | DRisk of harm | Reported fixed Nov 15, 2024 |
| Oct 23, 2024Fire safety · routine inspection | Keep aisles, corridors, and exits free of obstruction in case of emergency. K 0211 | DRisk of harm | Reported fixed Dec 20, 2024 |
| Oct 23, 2024Fire safety · routine inspection | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. K 0321 | DRisk of harm | Reported fixed Dec 20, 2024 |
North Carolina's own inspections
NC's inspectors have posted 3 reports newer than the federal data: Jul 15, 2026, Mar 17, 2026, May 29, 2026. They are not in Care Compare yet.
Penalties
- Jan 28, 2026 · Federal fine$17,345
- Dec 23, 2024 · Payment denial: Medicare and Medicaid stopped paying for new admissions from Jan 28, 2025 (66 days)
- Dec 23, 2024 · Federal fine$99,515
- Dec 23, 2024 · Federal fine$7,823
- Dec 23, 2024 · Federal fine$7,823
Federal fines follow the most serious or repeated problems. A payment denial stops Medicare and Medicaid paying for new admissions — in practice, a pause on new admissions; residents already there are not affected by it.
Staffing
| Hours of care per resident a day | This home | NC avg |
|---|---|---|
| All nursing staff, adjusted for residents' needs | 3.51 | 3.99 |
| Registered nurses | 0.57 | 0.62 |
| Nurse aides (most hands-on care) | 2.03 | 2.37 |
| All nursing staff on weekends | 2.92 | 3.40 |
From payroll records the home must submit to CMS. Weekends here have about 19% fewer nursing hours per resident than the week as a whole.
Quality of care
Long-stay residents, 2025 Q3 to 2026 Q2. Lower is better for every measure shown.
Falls with a major injury
2.7% vs 3.5% at nearby NC homes
Pressure sores (bedsores)
7.1% vs 4.8% at nearby NC homes
Higher than most nearby homes
Given antipsychotic medicine
21.0% vs 12.3% at nearby NC homes
Higher than most nearby homes
Urinary tract infection
0.4% vs 1.6% at nearby NC homes
Lost too much weight
9.7% vs 6.7% at nearby NC homes
Higher than most nearby homes
Catheter left in the bladder
0.0% vs 0.4% at nearby NC homes
What it costs
NC Medicaid paid this home $338.09 a day (about $10,278 a month) for a resident on Medicaid, effective Jan 1, 2024 — the newest rate NC Medicaid has published. The typical nursing home near Charlotte was paid $322.34 a day.
This is what Medicaid pays, not what the home charges.
No public record lists private-pay prices or whether a bed is free today. Call the home and ask about both.
Who owns and runs it
Operator group (as Medicare groups it): Lifeworks Rehab, 64 homes nationally, averaging 2.2 stars.
Direct owners on Medicare's records: Charlotte Holdings I LLC (100%).
Operational or managerial control: Rsbrm South Manager LLC.
North Carolina licence holder: Charlotte Operator LLC.
Same chain nearby: Huntersville Health & Rehabilitation Center, Cabarrus Health and Rehabilitation Center, Belaire Health Care Center.
What you can do
Questions to ask on a tour, from this record
- Inspectors found residents were harmed on Jan 28, 2026 (Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents). What changed afterwards, and who is responsible for it now?
- The home was penalised on Jan 28, 2026. What was the problem, and is it fixed?
- Weekend staffing is thinner here. Who is on duty on a Saturday night, and how many residents does each aide care for?
- May I see your most recent inspection report? (Nursing homes must keep it where residents and visitors can read it.)
- How many residents does each nurse aide care for on day, evening and night shifts?
If your family member already lives here
A record like this is a reason to watch closely and ask questions, not necessarily to move — moving a frail person carries risks of its own. Raise concerns with the director of nursing first, in writing if serious. If that doesn't resolve them, call the free Long-Term Care Ombudsman (Centralina, (800) 508-5777) or file a complaint with the state (NC DHSR, 1-800-624-3004, weekdays). If someone is in danger now, call 911.
Sources and limits
From Medicare's Care Compare data (inspections, penalties, payroll-based staffing, quality measures and ownership), North Carolina DHSR licence lists and inspection reports, and NC Medicaid rate files. North Carolina homes are compared only with other North Carolina homes, never across states. Check this home on Medicare Care Compare.
What this page can't tell you: price, whether a bed is free, or what daily life is like — food, activities, kindness. No public record measures those. Visit more than once, at different times of day. Spotted an error? Tell us.